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WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
Voice Services (PSTN) Deployments based on Microsoft Teams Phone vs. Quobis Phone
MS Teams is the most popular UCaaS solution on the planet with 500,000 organizations of all sizes using it. Although some voices point to a certain growth stagnation, the reality is that 250 million active users as a whole represent a market where an entire ecosystem of services integrated with this platform can grow. Among all the possible…
Activities to celebrate our anniversary
iago.soto | Quobis is celebrating 10 years During the last two months we were organising a group of activities to celebrate our anniversary, including traditional events like the Quobis Outdoor Camp and others designed ad-hoc. We were sponsoring the Festival de Cans, a film festival that is a reference in Galicia. There we have a…
Quobis re-elected for the steering board of NET!WORKS ETP
On 29 October 2013 a new ETP founded by the former Net!Works and ISI ETPs has been launched in Brussels in a event that was attended by 160 participants. The name and brand of the new ETP is yet to be defined. In the morning of the day, directly before the launch event, the last GAs…
Sippo for frontline workers
One of the key points of Sippo collaborator is the flexibility to adapt to the existing assets of the customers. UC market is mature with big players (Cisco, MS Skype for business, etc), so our role is work together with customer in those scenarios where the industry standard solutions are not convenient. Typically, these traditional…
What is the Microsoft Teams Phone?
To act as a complete UCaaS solution, Microsoft Teams needs access to the Microsoft Teams Phone. There is some confusion between technology and service (not to be confused with Microsoft calling plans “MS Calling Plans”). Microsoft Teams Phone is a Microsoft technology or product that enables call control and certain typical capabilities of a PBX in…
