Identified commercial calls with Rich Communication Services

Notify, identify, and contextualize every commercial call before the phone rings. With RCS, your brand arrives first.

Talk to an expert

Branded Calls

with RCS

Restore trust in your commercial calls, by using the RCS channel to identify and pre-announce your calls, guaranteeing that the user knows exactly who is calling and why before picking up.

Pre-announcement via RCS not only informs but prepares the customer for a productive conversation

Verified Identity Message

Unlike SMS, this includes the high-resolution logo, corporate colors, and an official verification check granted by the network.

Real-Time Interaction

The message allows for multimedia buttons so the customer can confirm their availability or request a time change.

Trusted Call

When the phone rings minutes later, the recipient has already validated the company’s identity, which generates a receptive and professional attitude.

advantages

RCS for your Branded Calling

Superior Security and Mandatory Verification

The RCS ecosystem (specifically RBM – RCS Business Messaging) requires an auditing and verification process of the sender managed by operators and Google. This guarantees that:

  • The trust icon is unfalsifiable.
  • The information card includes certified data: official website, address, and privacy policies.
  • All communication travels with in-transit encryption.

Maximum Penetration and Universality

  • Native compatibility: It is estimated that 82% of smartphones in Spain are already compatible with RCS, without the need to install additional applications.1
  • Smart degradation: If the device does not support RCS or has no connection, the system automatically sends an SMS/MMS, ensuring the message always reaches the recipient.

Business Impact

  • Improved Contactability: Companies that display their name and logo see a significant increase in response rates (up to 76% of users are more likely to answer if they see the brand).
  • Reduced Service Cost: Getting the call answered on the first attempt drastically reduces resolution time and cost per contact in call centers.

Knowledge of the complete value chain.

Do you want to recover the contactability of your commercial calls?

RCS acts as a shield of trust

Being an audited channel, the risk of identity spoofing is reduced to a minimum, protecting both your company and your customers.

Talk to an Expert

Explore branded calling.

  • Branded Calling with RCS

  • Branded Calling White Paper

  • Branded Calling 2025: everything you need to know about branded calls