Unified Communications & Collaboration for banking, financial services and insurance

Quobis has earned significant experience in the banking, financial and insurance sectors, contributing to the digital transformation of its relationship with its clients and collaboration between employees and guaranteeing the security of its communications.

We´ve designed a portfolio of services and technology to fulfill the most urgent needs for BFSI industry.

 

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Employee Communications

Communication & Collaboration

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Customer Experience

Elevate your channels

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Voice Networking

Security & compliance

Employee Communications & Collaboration

Open your telephony infrastructure to more convenient ways of communication:

  • Add video, chat, VoIP calls, multiconference, file-sharing, and many other advanced communications tools.
  • Get everyone connected even in deskless situations
  • Brings a branded Instant Messaging App to keep all employee communications safe and avoid the use of mainstream solutions for corporative purposes.
  • Unveil the potential of  BYOD or BYOC as infrastructure strategy.
    • The easiest way to enable teleworking.
  • Designed to be integrated in your IT infrastructure:
    • Enable friction-less communications between WebRTC and Sip infrastructures
    • Save time and money, keeping routing policies already configured in your PBX.

Customer Experience

The new CX paradigm brings requests of video and collaboration to improve customer care being more accessible and closer to customers, avoiding unnecessary commutes.

  • Quobis brings the opportunity to offer high-end branded and secure channels.
  • Customers receive links via email or SMS and calendar invites to join video or collaboration sessions with their personal agent.
  • Webclient compatible with any device.
  • Add a communication layer to the existing electronic banking applications, in order to provide customer support, directly connected with the contact center platform.
  • Full-featured click to call: voice, video, chat and collaboration supported, making easier to answer customer requirements really fast.

Voice Networking

Quobis is an european leading company in voice interconnection services. Based on SBCs and other interconnection elements, Quobis consolidates customer architectures to deal with signaling, connectivity, routing and media challenges.

A comprehensive set of services to deal with security & compliance requirements:

  • Voice network monitoring (KPIs, SIP inspection, alarm generation, etc)
  • Fraud detection and prevention
  • Video & voice recording
  • Compliance with MiFID (r. 57): Records are needed for all conversations involving a firm’s representatives when dealing, or intending to deal, on own account.

Let´s talk with Quobis

Contact with us to know more about our technology and services for banking, financial services and insurance.






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