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Quobis completes its voice interconnection offer for MS Teams
All ways to connect corporate voice network with MS Teams We have been among the first to offer specific solutions for the integration of voice calls (PSTN) to the users of MS Teams. Today, we can say that we cover any possible integration strategy, fulfilling our commitment to “connect them all”. MS Teams is becoming…
Contributions of Quobis for the standardization of WebRTC
Firstly, we participated in the definition of SIP version to be used over Websocket (RFC7118), with also two Spanish. Websocket enables bidirectional communication form the Web browser which makes it suitable for a protocol like SIP which requires bi-directional (client -> server, server -> client) and asynchronous communication. We initially developed a JS SIPoWS stack,…
How Quobis is improving Non-Desk Based Workers communications in Retail
The retail has its own communications challenges, and Quobis is facing some of them, particularly those that are related to workers that spend their time interacting directly with their clients around the shop. Retail, a challenging scenario for corporate communications Mobility, limited access to computers, short term jobs and high workers rotation, lack of time…
Certificates and domains in MS Teams Direct Routing
The first step will be to decide the domain name that we will assign to our certified SBC. For example: sbc-for-msteams.name-company.com Taking this domain into account, we generate the corresponding CSR (certificate signing request) in the SBC, including the FQDN and the company data (name, location, department, etc.) and we will request the generation of…
Building a Social TV use case with Sippo
by iago.soto | Sippo enables different use cases of web communications like Social TV. Imagine you want to watch together with your friends a football match. Sippo includes features like group chat, push notifications, multi-conferencing and multi-device Support that make Social TV possible. Using Sippo Web Collaborator you can chat with your friends using any…
WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
