by iago.soto | Sippo and WebRTC, in general, are excellent enablers to improve customer care in e-commerce websites. You have your customers using a browser to navigate and shop, so when they need to get in contact with your support, they probably prefer to use the same device. In addition, it provides a set of…
All the places have a history behind and this is the case of our new headquarters. We are lucky because the place is wonderful and full of stories worth sharing, so visitors are really enjoying it. BEGINNINGS The building was part of “Granxa do Louro” (farms of the river Louro), that was created in 1935…
This version of Sippo WebRTC Application Controller advances on scalability and robustness without stop launching new features. It includes functionalities such as abstraction for MCU or SFU integration for recording and static rooms, room events storage or SMS backend. It also improves the HA and scaling architecture, the user internal architecture and the token-based authentication….
Partners and end customer ask very often about the different possibilities they have to integration WebRTC-based click to call buttons with their existing architecture. Most of them are willing to use the current platforms in order optimise agents time and existing metrics. And this is possible the WebRTC call is adapted to SIP so the legacy…
Quobis has been certified through the Nokia Telco Cloud Partner Certification program,Nokia’s partner solution certification process that aims to reduce integration complexity and improve end to end solution readiness of operator projects . The main intention is to ensure that our Sippo family applications can be deployed seamlessly into the Nokia cloud infrastructure. We’ve been…
With WebRTC, a web service or mobile app can support real time communications services in a native way. Designing and deploying in production actual enterprise and carrier services goes beyond adding a few new pieces on its own, it can be time consuming and expensive, sometimes even writing off some of the WebRTC advantages. One…
TMC: What new business opportunities are being driven by to the growth of the so-called API economy? Santiago Troncoso: The API ecosystem provides a vast set of opportunities based on the Internet main concept: interconnection. In this case, instead of connecting only networks, we are now interconnecting features. This is a way of making possible…
iago.soto | Quobis is celebrating 10 years During the last two months we were organising a group of activities to celebrate our anniversary, including traditional events like the Quobis Outdoor Camp and others designed ad-hoc. We were sponsoring the Festival de Cans, a film festival that is a reference in Galicia. There we have a…