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Call identification and verification for the banking industry
Call identification and banking industry in Spain As of today, in Spain there is no legislation around call verification and identification, besides, operators are legally bound to terminate all voice traffic they receive. This legal framework creates a scenario of legal helplessness, not only for the users but also for the banks. Spanish jurisprudence has been…
WhatsApp for outbound communications
What are pre-approved WhatsApp templates for? The templates of WhatsApp messages are designed to send reminders, notifications and personalized updates to customers who have previously provided their consent to the mark to start conversations with them. Each company can have up to 250 different templates (expandable, upon request, to 1500). Unless the user has taken…
PCI DSS compliance in contact centres via DTMF hiding
Another high cost that was not mentioned before are the compliance costs, these translate mainly into auditing costs and administrative procedures of complex regulation. It is true that these costs do not affect all actors the same way as the level of compliance depends on the number of annual transactions, from level 1 (over 6…
Webinar about NFV and WebRTC by Quobis and Alcatel-Lucent
In this 30 minutes talk, Alcatel-Lucent and CloudBand™ Ecosystem Program member Quobis® showcase Sippo™ — a resilient cloud-based unified communications (UC) application. The proof of concept shows Sippo linking into Alcatel-Lucent vIMS securely and automatically during the deployment process with CloudBand, and interconnecting Consumer & Business VoIP, Enterprise UC, and Voice over LTE (VoLTE) endpoints….
WEBINAR: Enterprise messaging in the data protection era
On Tuesday December 11th, 2018 Quobis will be speaking for 30 minutes about Enterprise Messaging and Data Protection. Register below for free. Large enterprises are now facing different challenges related to protecting data in corporate communications, as employees are used to work with Whatsapp and other similar apps to communicate with colleagues and customers. New regulation…
Building a Social TV use case with Sippo
by iago.soto | Sippo enables different use cases of web communications like Social TV. Imagine you want to watch together with your friends a football match. Sippo includes features like group chat, push notifications, multi-conferencing and multi-device Support that make Social TV possible. Using Sippo Web Collaborator you can chat with your friends using any…
