Expert assistance via video sharing
Similar Posts
Context-based communications and WebRTC
by iago.soto | Traditionally, real time communications had a social and strong verbal character. In the case of business communication, it was used to exchange information that sometimes needed to be sent after the conversation (like in the case of sending an email with notes or follow-up after a call). This means that communication domains and the context…
Quobis is a certified Zoom Phone integrator partner
Quobis is a certified Zoom Phone integrator partner. Zoom Phone is a unified communications solution that inherits the main features of Zoom conferencing products that have made it one of the most popular solutions. For example, it is characterized by an easy and intuitive interface and simple configuration. Additionally, Zoom’s communications platforms are characterized by…
Web Technologies – Angular (Part 2)
In a previous post we took a brief overview about Angular and its evolution. Now it’s time to go a bit deeper. We are going to talk about how a component is able to display the value of its properties in the template and, the other way around, how a template can inform about events…
PCI DSS compliance in contact centres via DTMF hiding
Another high cost that was not mentioned before are the compliance costs, these translate mainly into auditing costs and administrative procedures of complex regulation. It is true that these costs do not affect all actors the same way as the level of compliance depends on the number of annual transactions, from level 1 (over 6…
Digital markets act and the interoperability of communications platforms
What is a “Gatekeeper” according to the DMA: Any company providing any of the previous services is potentially bound to this law as long as it meets some sizing criteria to be considered a Gatekeeper. The threshold to meet the Gatekeeper condition are:: Having a yearly turnover of €6.500 millions or higher in the EEA…
5 keys in business communications today
Business communications continue to evolve through a series of market, cultural and technological trends driven by the digital transformation of business networks. Let’s talk about some of these trends. The long goodbye of physical endpoints Where is the telephone? The era of the office (physical) phone system is coming to an end. The rapid changes…
