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WhatsApp for outbound communications
What are pre-approved WhatsApp templates for? The templates of WhatsApp messages are designed to send reminders, notifications and personalized updates to customers who have previously provided their consent to the mark to start conversations with them. Each company can have up to 250 different templates (expandable, upon request, to 1500). Unless the user has taken…
Quobis unveils WebRTC Application Controller to simplify WebRTC deployments
Quobis®, the leader in WebRTC applications, today announced at the WebRTC Exhibition and Conference in Paris that its SIPPO WebRTC Application Controller (WAC) is in general availability for the public. SIPPO WebRTC Application Controller (WAC) is a new product category that manages WebRTC applications providing seamless integration with existing OSS and BSS in NGN and IMS…
Call identification and verification for the banking industry
Call identification and banking industry in Spain As of today, in Spain there is no legislation around call verification and identification, besides, operators are legally bound to terminate all voice traffic they receive. This legal framework creates a scenario of legal helplessness, not only for the users but also for the banks. Spanish jurisprudence has been…
Quobis joins ATIS device solutions initiative
Quobis, the leader in WebRTC applications, today announced that has joined the Device Solutions Initiative (DSI) of the Alliance for Telecommunications Industry Solutions (ATIS). This initiative is developing solutions to expose the value of the network to devices and applications by reducing complexity in network APIs. The goal is to provide developers with network-agnostic, client-side APIs…
Voice network monitoring: what metrics to use and for what?
The monitoring of voice networks provides information that prevents attacks, prevents fraud, anticipates service drops and detects anomalous patterns. Although there are elements that support advanced metrics (even with other protocols such as MEGACO, MGP, ISUP, etc) in the SIP world they are usually measured in SBC and softswitches. These are the most common metrics: IETF RFC 6076 – first specific…
