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Integration of Sippo Click to Call into call centers
Partners and end customer ask very often about the different possibilities they have to integration WebRTC-based click to call buttons with their existing architecture. Most of them are willing to use the current platforms in order optimise agents time and existing metrics. And this is possible the WebRTC call is adapted to SIP so the legacy…
QUOBIS 13th anniversary: Consolidation of a human-centric communication tech company
QUOBIS was celebrating its 13th anniversary this summer. This is a special year, as we have reached the threshold of 50 employees (currently 55), becoming a medium-size company. This was a long journey since we started in 2006. QUOBIS´ journey: from telephony engineering services to real-time communications technology provider During these years we have focused…
Alternatives to Microsoft Teams Phone for voice calls (PSTN) in MS Teams
Softphone integrado como aplicación MS Teams En esta ocasión estamos planteando una opción al margen del Microsoft Teams Phone, pero que permite igualmente realizar llamadas PSTN sin salir de la interfaz de escritorio de MS Teams. Ventajas y desventajas de una estrategia basada en un softphone integrado Las principales ventajas de esta estrategia son: La…
An overview on the social TV opportunity
by Yudani.Riobo | Sharing your TV experience with your friends and social community is more common each day, using smartphones and tablets at the same time you watch the content. This has coined a new term: “second screen”, the second element you use as the same time than the traditional TV. Connected TV started to…
Using WebRTC to enable video live contributors
WebRTC is making possible new use cases in different markets. The possibility to use the native capacities of browsers to making video calls, with no need to install anything, is really convenient when you want to deal with sporadic users, those who need to provide their video just occasionally. Sippo makes possible to add live…
