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The Digital Transformation of a bank’s customer experience
Today, the first place where customers get in touch with their bank is not anymore the branch, but rather the web page or even the mobile app. Therefore, customers should have the same feeling of professionalism, warmth and security that they feel when entering a physical branch. As of today, however, it is much harder…
Join the WebRTC Barcelona meetup (MWC 2016)
Barcelona, SPAIN, January 15th, 2016 – The Poblenou campus Auditorium at the University Pompeu Fabra, UPF (Roc Boronat 138, Barcelona) will hold a WebRTC meetup with relevant speakers from the industry on Wednesday 23th of February, 2015, in parallel with the Mobile World Congress. Companies like Quobis, Tokbox (a company of Telefonica), Oracle and Dialogic are…
An interview with Andres Souto
It’s time to start with a series of interviews with some of the members of our staff. Quobis is looking for creative people who are inspired to define the communications of the future. So, here is the right place for technologist enthusiasts. In addition, Galicia is a great place to live, not only because you can work…
Voice network monitoring: what metrics to use and for what?
The monitoring of voice networks provides information that prevents attacks, prevents fraud, anticipates service drops and detects anomalous patterns. Although there are elements that support advanced metrics (even with other protocols such as MEGACO, MGP, ISUP, etc) in the SIP world they are usually measured in SBC and softswitches. These are the most common metrics: IETF RFC 6076 – first specific…
