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Click to call, the most universal channel for communicating with customers
The click to call systems have been living with us for years. If you have ever been locked in an elevator, you have surely used a click to call system, also if the cashier has swallowed your card and you have asked for help through the intercom, or even if you have used some access control system consisting of…
WhatsApp inbound for inbound communications
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…
SFUs vs MCUs: which is the best way to manage multi-conferencing?
MCU the veteran and the most efficient in terms of bandwidth MCUs have been used for a long time, since the former H.323 era. Basically, it receives a stream from each participant and, after decoding, composes them into a new stream to be submitted to all the participants. So users send one stream and receive…
Standards-based Sippo.JS API to bring web developers into telco networks
Quobis is announcing the general availability of the API Sippo.js running on top of the Sippo WebRTC Application Controller. This API has been designed to expose network functionalities of service providers and help web developers to add real time communications features to existing or new web applications. Different vendors are offering proprietary client-side APIs or…
Using WebRTC to enable video live contributors
WebRTC is making possible new use cases in different markets. The possibility to use the native capacities of browsers to making video calls, with no need to install anything, is really convenient when you want to deal with sporadic users, those who need to provide their video just occasionally. Sippo makes possible to add live…
Quobis sponsors Cans Festival
Some years ago we published a post where we compared Galicia, the Spanish región where Quobis is based to California (US) using the recently coined term “Galifornia”. Come to Galifornia, Galician California One of the points we compared is “Festival de Cans”. Cans Festival is celebrated every year in the small village of Cans, which…
