Recordings of the WebRTC meetup in Barcelona

At MWC we had the opportunity to explain how Sippo is leveraging customer care in enterprises. Sippo Click to Call enables a web phone in existing web sites that allows not only to make a voice or video call with the call center of the company. Using this tool you can share your screen, allowing…

Partners and end customer ask very often about the different possibilities they have to integration WebRTC-based click to call buttons with their existing architecture. Most of them are willing to use the current platforms in order optimise agents time and existing metrics. And this is possible the WebRTC call is adapted to SIP so the legacy…

In this 30 minutes talk, Alcatel-Lucent and CloudBand™ Ecosystem Program member Quobis® showcase Sippo™ — a resilient cloud-based unified communications (UC) application. The proof of concept shows Sippo linking into Alcatel-Lucent vIMS securely and automatically during the deployment process with CloudBand, and interconnecting Consumer & Business VoIP, Enterprise UC, and Voice over LTE (VoLTE) endpoints….

The concept of co-browsing refers to a series of technologies and solutions that allow a joint navigation between two people, typically a client and an agent of a contact center. Behind co-browsing there are several possibilities of implementation, which will usually depend on factors such as the type of device being used and how the…

iago.soto | Quobis is celebrating 10 years During the last two months we were organising a group of activities to celebrate our anniversary, including traditional events like the Quobis Outdoor Camp and others designed ad-hoc. We were sponsoring the Festival de Cans, a film festival that is a reference in Galicia. There we have a…