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Ten use cases for WebRTC in telcos (2/2)
SECOND PART OF THE POST Click-to-call or Web-chats as a service The objective of a click-to-call service is to provide a button to make calls just by clicking on it from corporate websites. Calls can be routed to the IPBX of the customer or to a third-party contact center, which may be offered as a…
PCI DSS compliance in contact centres via DTMF hiding
Another high cost that was not mentioned before are the compliance costs, these translate mainly into auditing costs and administrative procedures of complex regulation. It is true that these costs do not affect all actors the same way as the level of compliance depends on the number of annual transactions, from level 1 (over 6…
WebRTC Barcelona meetup – MWC 2015 edition
The Poblenou campus Auditorium at the University Pompeu Fabra, UPF (Roc Boronat 138, Barcelona) will hold a WebRTC meetup with relevant speakers from the industry on Wednesday 4th of March, 2015, in parallel with the Mobile World Congress. Companies like Quobis, Tokbox (a company of Telefonica), Oracle, Dialogic and Presence Technology are sponsoring this community-driven…
Enabling browser and native mobile application support for Real-Time Communications
Browser adoption of WebRTC APIs has been one of the main challenges in field deployments. While Google Chrome and Mozilla Firefox have been the early adopters of the W3C WebRTC API (both in desktop and mobile versions), other browser vendors such as Microsoft and Apple have not publicly made any product-related commitment endorsing this initiative….
Buy vs build dilemma with Sippo
Sippo is the name of a WebRTC product family authored by Quobis which includes the following products: Sippo WebRTC Application Controller (or Sippo WAC): the server which provides the services. Sippo WebRTC Apps: reference web applications which leverage the main features provided why the WAC. Two current application available: Sippo Web Collaborator: Reference enterprise WebRTC…
Quobis wins 2015 WebRTC Expo “VISIONARY” award
Quobis, a leading european company in the delivery of carrier-class unified communication solutions, announced today that TMC has named “Sippo WebRTC Application Controller” as a recipient of the 2015 WebRTC Conference & Expo Visionary Award. “We are honored to receive this award from TMC in recognition of our innovation”, comments Iago Soto, Chief Marketing Officer,…
