Context evaluation

The booth  showcased IdentityCall to service providers and voice system integrators, showing them how they can offer a new value-added call authentication services to their corporate customers (banks, insurance, health industry and public administration). To learn more about IdentitityCall by Quobis, please visit www.IdentityCall.com.  About International CTIA WIRELESS® 2012 Conference & Expo May 7 & 8-10, 2012Ernest N….

Partners and end customer ask very often about the different possibilities they have to integration WebRTC-based click to call buttons with their existing architecture. Most of them are willing to use the current platforms in order optimise agents time and existing metrics. And this is possible the WebRTC call is adapted to SIP so the legacy…

by Jorge.Cabaleiro | In 2011 an ambitious open source project backed by Google was conceived. The “Big G” wanted to make real time communications between browsers a reality and so WebRTC technology was born. The technology was truly appealing, WebRTC opened the possibility of communicating browser-to-browser by the click of a button, without any plugin…

The concept of co-browsing refers to a series of technologies and solutions that allow a joint navigation between two people, typically a client and an agent of a contact center. Behind co-browsing there are several possibilities of implementation, which will usually depend on factors such as the type of device being used and how the…

Vigo, Galicia, Spain, 24th November 2015.- Quobis, the leader in WebRTC applications for service providers and enterprise, today announced its participation as a Partner sponsor at the WebRTC Conference & Expo, 2015, to be held December 16th-18th, 2015, at the Novotel Convention & Wellness Paris Roissy CDG, Paris. Hosted by Upperside Conferences for the 4rd consecutive…