User ID mobility

SECOND PART OF THE POST Click-to-call or Web-chats as a service The objective of a click-to-call service is to provide a button to make calls just by clicking on it from corporate websites. Calls can be routed to the IPBX of the customer or to a third-party contact center, which may be offered as a…
How long does it take you to get to the office?and visiting customers? what if it rains or there are traffic jams, How much time did you spend in transit? It seems that Elon Musk is not a fan of a world full of time inefficiencies. So much so that Zoom during “Zoomtopia” announced that…
Firstly, we participated in the definition of SIP version to be used over Websocket (RFC7118), with also two Spanish. Websocket enables bidirectional communication form the Web browser which makes it suitable for a protocol like SIP which requires bi-directional (client -> server, server -> client) and asynchronous communication. We initially developed a JS SIPoWS stack,…
Ultra-Reliable and Low-Latency Communications (URLLC) Ultra-Reliable and Low-Latency Communications (URLLC) have been one of the new application scenarios for mobile communication systems in the fifth generation ecosystem ( 5G). In 5G radio environments, objective indicators have been defined, such as not exceeding 1ms of latency. Before the arrival of 5G there was no real interest in improving…
by iago.soto | RCS is an initiative of the GSM Association (GSMA) based on the IP Multimedia Subsystem (IMS) to help network operators to make services interoperable. RCS refers to Rich Communications Services and its brand is joyn. RCS bris new messaging services that were not available on traditional IMS networks, like instant messaging, real presence, live video…
WhatsApp for customer service As we have seen when reviewing the history of this platform , in its first experiences WhatsApp opted for a reactive use of WhatsApp Business, that is, that the client or end user is the one who initiates the conversation. WhatsApp is, above all, an instant messaging tool, and although information…