Expert assistance via video sharing


Quobis announces its participation in the WebRTC Expo and Conference as Gold Sponsor. This event will be held at the JW Marriott Marquis Miami (FL) on May 12-14, 2015. The newest features and functionalities of Sippo will be showcased there. Quobis works in the WebRTC client applications domain, building web-based communication tools for service providers…
Sippo offers a set of different API’s and service interfaces that are summarised in the picture below: SippoJS: Sippo library used to create WebRTC applications that work with the WAC. Service APIs (SAPI): Interface used by the Service Provider Network in order to manage, act or retrieve information form the WAC. Sippo Connectors: Connections created…
With WebRTC, a web service or mobile app can support real time communications services in a native way. Designing and deploying in production actual enterprise and carrier services goes beyond adding a few new pieces on its own, it can be time consuming and expensive, sometimes even writing off some of the WebRTC advantages. One…
MCU the veteran and the most efficient in terms of bandwidth MCUs have been used for a long time, since the former H.323 era. Basically, it receives a stream from each participant and, after decoding, composes them into a new stream to be submitted to all the participants. So users send one stream and receive…
WebRTC is making possible new use cases in different markets. The possibility to use the native capacities of browsers to making video calls, with no need to install anything, is really convenient when you want to deal with sporadic users, those who need to provide their video just occasionally. Sippo makes possible to add live…
WebRTC: the most disruptive technology for the contact center world Since its inception in 2011, WebRTC had the potential of being a disruptive technology for the contact center world. The technology opens up a whole new way to communicate with customer by bringing contact centers the possibility of integrating voice, video and collaboration into any…