Customer onboarding
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NEW demo: leveraging customer care and ID verification
At MWC we had the opportunity to explain how Sippo is leveraging customer care in enterprises. Sippo Click to Call enables a web phone in existing web sites that allows not only to make a voice or video call with the call center of the company. Using this tool you can share your screen, allowing…
Telephony operators and the challenge of validate and certify calls
Quobis, pioneering call identification At Quobis, we have always been conscious of the risks related with identity theft in the voice channel (voice spoofing). In 2011 and from our participation in an R&D project call SecVoID, we created IdentityCall; a solution based on the insertion of personal digital certificates as a part of the SIP header. Essentially, in order to…
Quobis Launches Three New Voice Interconnect Products
New solutions for new challenges in voice interconnection In recent years we have experienced a clear consolidation of UCaaS solutions (Ms Teams, Zoom, Collaborator…) as business communication channels. Despite the importance of this change in context, we cannot speak of a technological disruption that implies the total replacement of an old model with a new…
Advantages and disadvantages of hybrid and native apps
are those built for each OS using the specific framework of the environment. This means that an application needs to be developed for each of the environments. The bright side is that the application can interact directly with the device operating system meaning you gain a better experience and optimized application at the cost of…
What is the role of PSTN calls in the MS Teams ecosystem?
Unified communications must still consider the use of technologies sometimes considered legacy, but which still have an inalienable validity today. MS Teams is no exception, and in order to offer a complete UCaaS solution it must coexist with traditional phone calls. Obviously between two MS Teams users the possibility of calling each other at any time…
Customer on-boarding with video validation
by iago.soto | Imagine you want to open a bank account skipping the visit to the office. Using Sippo and WebRTC we can build a solutions where a user accessing a site from a mobile device (or a laptop) can send personal information (including a picture of the national ID card), make a video call with a…
