Quobis Caller Score

Real-time tagging of incoming calls for risk management in your calls, detection of telephone spam or prevention of telephone fraud.

Datasheet

Should you answer this call?

Protect your network
Optimize resource usage.
Prioritize high-value processes.

Incoming traffic under control

Protect your network from illegitimate calls

Service providers face massive amounts of illegitimate traffic. This traffic threatens the quality of voice service, saturates resources, forces them to be over-provisioned, and exposes organizations to fraud.

Identify
Protect
Detect

Identify illegal trafficking

Telephone service providers, contact centers, and enterprise voice networks face massive amounts of illegitimate traffic that threaten voice service quality, saturating their resources, forcing them to oversize, and risking fraud.

Quobis Caller Score works on inbound calls, identifying in real time those calls whose origin lacks sufficient guarantees to proceed through the established call handling processes.

Implement data-driven policies.

The network administrator finds in Quobis Caller Score an ally for making the necessary decisions to optimize network resources, establish policies, and ultimately gain greater control over the network they manage.

Quobis Caller Score can be deployed as a new element in the client’s network or as a service managed by Quobis in a public cloud, thus minimizing the impact on the existing infrastructure.

Customized detection

Quobis Caller Score combines various information sources: third-party reputation databases; carrier APIs (number verification, SIM swapping, device roaming, etc.); and first-party data from corporate sources such as CRMs, blacklists, and more.

Quobis Caller Score adapts to each specific case, allowing for the creation of a customized scoring solution.

Risk scoring tailored to each organization

Quobis Caller Score combines multiple sources of knowledge

This combination of external and internal sources allows for the creation of a specific and personalized Quobis Caller Score for each organization.

External sources

Third-party reputation databases and carrier APIs (such as number verification, SIM swap, or device roaming)

Internal sources

First-party data from corporate sources, including CRMs and blacklists resulting from the company’s activity.

Protect your network

Optimize resource usage. Prioritize the highest-value processes.

Restore trust in your voice service among users on your network.
Filter robocalls.
Prevent phone fraud before it happens.
Spend more time serving real customers and less time filtering calls.
Properly assess the impact of fraudulent traffic on your network.
Define your risk appetite based on data.
Customize your solution based on your policies and available data sources.
Reduce costs by creating automated workflows to handle suspicious calls without involving agents.
Audit and log the source of voice traffic that drains your resources.