On Tuesday December 11th, 2018 Quobis will be speaking for 30 minutes about Enterprise Messaging and Data Protection. Register below for free. Large enterprises are now facing different challenges related to protecting data in corporate communications, as employees are used to work with Whatsapp and other similar apps to communicate with colleagues and customers. New regulation…
WebRTC: the most disruptive technology for the contact center world Since its inception in 2011, WebRTC had the potential of being a disruptive technology for the contact center world. The technology opens up a whole new way to communicate with customer by bringing contact centers the possibility of integrating voice, video and collaboration into any…
WebRTC origins In 2011 an ambitious open source project backed by Google was conceived. The “Big G” wanted to make real time communications between browsers a reality and so WebRTC technology was born. The technology was truly appealing, WebRTC opened the possibility of communicating browser-to-browser by the click of a button, without any plugin or…
The future of communications is changing. In the last few years, instant messaging, live chat or webinars have become an everyday tool for millions of users. Because of this, having an omnichannel communication strategy is crucial to engage customers, build brand awareness and differentiate from competitors. Video represents an opportunity for companies to develop innovative…
by jorge.cabaleiro | GDPR has been a hot topic in the last few months and often times companies are still trying to understand the impact of this new regulation on their day to day operations. In a previous blog post we spoke about the compliance problem of mainstream messaging apps when used in an enterprise…
The concept of co-browsing refers to a series of technologies and solutions that allow a joint navigation between two people, typically a client and an agent of a contact center. Behind co-browsing there are several possibilities of implementation, which will usually depend on factors such as the type of device being used and how the…
by Jorge Cabaleiro| Whatsapp is one of the most used messaging and personal communication apps in the world and ,sometimes, people are so used to communicate through this application that it ends up being used for enterprise communications. At the beginning of this month Continental banned the use of Whatsapp and Snapchat on their…
Quobis has participated in Oracle Industry Connect 2018 held in New York during last week. This event brings together business leaders and experts from across industries to share deep sector expertise and strategies for innovation and organizational transformation. The event has seven industry-specific tracks for business leaders, being “Communications” the one related to the current…
Quobis has announced the new portfolio for telcos and enterprises at the Mobile World Congress of Barcelona. For enterprises this includes two different solutions: Sippo collaborator and Sippo hub. More information in the docs attached. Sippo collaborator defined as an enterprise-grade multi-device unified communication suite fully-connected with existing customer PBXs and call center platforms. Sippo collaborator provides a complete set of advance features like…
Quobis, the leader in real-time communication apps for the web, announced it will be exhibiting at IMS World event, to be held on April 25 – 26 in London (UK). Quobis’ booth (#10) will showcase how the launch of a new release of Sippo wac. This is a telco-class real-time communication application server for the…