Enterprise-grade server that enables companies with customer-care applications to defeat the challenges of digital transformation.

Sippo hub

Multiple use cases ready to deploy

 

Video and Collaboration to voice-only services

 

Integration with call center infrastructure

 

Properties

Sippo hub provides modules for pre-build use cases and an open API/SDK to support and create new ones.

Sippo calls are adapted to SIP platforms and routed by the ACD. The agents can answer the voice call using the existing platform.

While keeping the voice call via the VoIP platform, video and collaboration (screen sharing, etc) will be placed browser to browser, adding multimedia capabilities to agents really fast.