{"id":10493,"date":"2022-03-04T14:17:24","date_gmt":"2022-03-04T13:17:24","guid":{"rendered":"https:\/\/www.quobis.com\/?p=10493"},"modified":"2024-08-01T13:17:18","modified_gmt":"2024-08-01T11:17:18","slug":"el-rol-de-las-llamadas-pstn-en-el-ecosistema-ms-teams","status":"publish","type":"post","link":"https:\/\/www.quobis.com\/es\/2022\/03\/04\/el-rol-de-las-llamadas-pstn-en-el-ecosistema-ms-teams\/","title":{"rendered":"\u00bfCu\u00e1l es el rol de las llamadas PSTN en el ecosistema MS Teams?"},"content":{"rendered":"\n

Las comunicaciones unificadas deben considerar todav\u00eda el uso de tecnolog\u00edas a veces consideradas legacy, pero que todav\u00eda tienen una vigencia irrenunciable a d\u00eda de hoy. En esto MS Teams no es una excepci\u00f3n, y para poder ofrecer una soluci\u00f3n UCaaS completa debe convivir con las llamadas telef\u00f3nicas tradicionales.<\/p>\n\n\n\n

Obviamente entre dos usuarios de MS Teams la posibilidad de llamarse en cualquier momento existe y no implica ning\u00fan gasto a\u00f1adido. Tambi\u00e9n es posible invitar a reuniones a usuarios externos a la organizaci\u00f3n, asumiendo el flujo de env\u00edo y aceptaci\u00f3n.<\/p>\n\n\n\n

Pero no siempre se dan las condiciones que permiten utilizar las v\u00edas anteriormente comentadas. Por ejemplo cuando uno de los usuarios no tiene el ordenador encendido, o s\u00f3lo tiene a mano un tel\u00e9fono fijo; si es necesario llamar a un servicio de emergencia (112, 911..); o en contextos de Contact Center, a la hora de atender llamadas entrantes desde n\u00fameros de atenci\u00f3n al cliente.<\/p>\n\n\n\n

Aunque muchas veces se considera que es una tecnolog\u00eda \u201clegacy\u201d la realidad es que las llamadas PSTN son, a d\u00eda de hoy, el canal de voz m\u00e1s universal. Todos los usuarios de un tel\u00e9fono m\u00f3vil o de un tel\u00e9fono fijo, pueden recibir y realizar llamadas de voz. Adem\u00e1s el n\u00famero de tel\u00e9fono sigue siendo un identificador relevante y con impacto en la percepci\u00f3n del destinatario (p.e. uso de numeraciones locales para trasladar una imagen de proximidad).<\/p>\n","protected":false},"excerpt":{"rendered":"

Las comunicaciones unificadas deben considerar todav\u00eda el uso de tecnolog\u00edas a veces consideradas legacy, pero que todav\u00eda tienen una vigencia irrenunciable a d\u00eda de hoy. En esto MS Teams no es una excepci\u00f3n, y para poder ofrecer una soluci\u00f3n UCaaS completa debe convivir con las llamadas telef\u00f3nicas tradicionales. Obviamente entre dos usuarios de MS Teams…<\/p>\n","protected":false},"author":9,"featured_media":10492,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[138],"tags":[214,224,159],"class_list":["post-10493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticias-es","tag-ms-teams-es","tag-pstn","tag-sip"],"yoast_head":"\n\u00bfCu\u00e1l es el rol de las llamadas PSTN en el ecosistema MS Teams?<\/title>\n<meta name=\"description\" content=\"Las llamadas PSTN son imprescindibles para tener una experiencia de comunicaciones unificadas completa. 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